FAQs


Grab Hub – Frequently Asked Questions (FAQs)

Welcome to Grab Hub’s FAQ page! Here you'll find answers to our most commonly asked questions. If you can't find what you're looking for, feel free to contact us.

🛒 Orders & Shopping

Q: How do I place an order on Grab Hub?
A: Simply browse our products, select your item, choose your quantity and size (if applicable), then click "Add to Cart". Once you're ready, head to your cart and follow the checkout process.

Q: Can I change or cancel my order after placing it?
A: You can make changes or cancel your order within 2 hours of purchase. Please contact us immediately at grabhubindiaa@gmail.com or call us at 7311101795 .

Q: How can I track my order?
A: Once your order is shipped, you'll receive a confirmation email with a tracking number and link. You can also log in to your Grab Hub account to check order status.

🚚 Shipping & Delivery

Q: What countries do you ship to?
A: We currently ship to [List of Countries or "most countries worldwide"]. Shipping options will be shown at checkout based on your location.

Q: How long does delivery take?
A: Delivery times vary by location:

  • Domestic: 3–7 business days

Q: How much does shipping cost?
A: Shipping is free for orders over 999. Standard shipping fees apply for smaller orders and will be calculated at checkout.

💳 Payments

Q: What payment methods do you accept?
A: We accept major credit/debit cards (Visa, MasterCard, Rupay), Phonepe, Google Pay, and more.

Q: Is it safe to shop on Grab Hub?
A: Absolutely. Grab Hub uses SSL encryption and secure payment gateways to keep your personal and payment information safe.

🔁 Returns & Refunds

Q: What is your return policy?
A: We offer a 14-day return policy on most items. Products must be unused and in original packaging. See our [Return Policy page] for more details.

Q: How do I request a return or refund?
A: Contact our support team at [support email/contact form] with your order number and reason for return. We’ll guide you through the process.

📦 Products & Stock

Q: What if an item is out of stock?
A: If an item is out of stock, you can sign up to be notified when it's back. Just click the "Notify Me" button on the product page.

Q: Are your products authentic?
A: Yes! All our products are 100% authentic.

🧾 Accounts & Support

Q: Do I need an account to shop?
A: No, you can check out as a guest. However, creating an account lets you track orders, save preferences, and enjoy faster checkout.

Q: How can I contact customer support?
A: You can reach us at grabhubindiaa@gmail.com or via our [Contact Us] page. Our team is available Monday–Friday, 9AM–6PM (local time).

📣 Still have questions?

No problem! Just contact us at Grabhubindiaa@gmail.com and we’ll be happy to help.